CRM & Contacts

To find all your form responses in GoHighLevel, go to **Marketing → Forms → Submissions** for a comprehensive list. Individual responses also appear in con

To automatically export GoHighLevel survey answers to Google Sheets, set up a Zapier integration connecting your GHL Survey trigger to a Google Sheets acti

To export GoHighLevel form answers to Google Sheets, set up an automation workflow using a webhook to an integration service like Zapier. This process take

To enable GoHighLevel Sticky Contact, go to **Sites → Forms**, **Sites → Surveys**, or **Calendars → Calendar Settings**. Find the desired asset, then togg

To precisely control your GoHighLevel Sending Priority From Name/Address, configure sender details directly within your workflow's 'Send Email' actions. Th

To implement tracking scripts and pixel code in GoHighLevel, navigate to **Settings → Custom Codes** for global application or **Funnels/Websites → Setting

To configure SEO Meta Data for your GoHighLevel pages, go to **Sites → Websites** or **Funnels**, select your page, and click **Settings → SEO Meta Data**.

To create a global element in GoHighLevel, edit any page, right-click an element, and select **Save as Global**. This takes under 1 minute. You gain unmatc

To enable Sticky Contact on your two-step order forms, go to **Sites → Funnels → [Your Funnel] → [Your Page] → 2 Step Order Form Element Settings**. Locate

To become a GoHighLevel affiliate and earn recurring commissions, you can access the **Affiliate Portal** from your agency account or register directly if

To promote GoHighLevel as an affiliate, first sign up for the official affiliate program through the partner portal. Then, access your unique affiliate lin

To mark conversations as read in GoHighLevel, navigate to **Conversations** in your GHL sub-account. Select the desired conversation(s) using checkboxes or

To set up a call tracking number pool, go to **Sub-Account Settings → Phone Numbers → Add Number → Tracking Number Pool**. This process typically takes abo

To prevent duplicate contacts or multiple campaign additions from Zapier, review your Zap's trigger and action settings, specifically the 'Find Contact' st

To set up automatic calls and voicemail drops, go to **Automation → Workflows** in your GoHighLevel sub-account. You will create or edit a workflow and add

To make outbound calls directly from your GoHighLevel web application, click the **green phone icon** located in the top bar. This opens the integrated Dia

To configure inbound call routing in GoHighLevel, you manage settings under **Settings → Phone Numbers** and **Settings → My Staff**. This process ensures

To create an audio file for GoHighLevel voicemail and drops, record your message using an online tool, then convert it to a low-bitrate WAV (U-Law) format

To manage voice Geo Permissions in GoHighLevel, you must contact GoHighLevel support with specific details about your Location ID and the countries you nee

To fix Twilio call events not working in GoHighLevel, you must correctly configure your Twilio phone numbers within GoHighLevel and ensure related call eve

To fix an expired Facebook token in GoHighLevel, go to **Settings → Integrations** and reconnect your Facebook account. This process typically takes about

To set up Mailgun for dedicated email sending in GoHighLevel, go to **Agency Settings → Email Services → Dedicated Sending Domain**. Add your desired subdo

To fix bad call quality in GoHighLevel, start by checking your internet connection, updating your browser, and using a wired headset. Most issues resolve b

To debug Facebook Lead Ad issues, start by verifying your GoHighLevel Facebook integration in **Settings → Integrations** and then checking your **Workflow

To reconnect your Facebook account, pages, and ad accounts in GoHighLevel, go to **Settings → Integrations → Facebook**. Click **Connect** or **Reconnect A

To prevent contacts from adjusting timezones when scheduling appointments in GoHighLevel, go to **Settings → Business Profile**. Scroll to the "General" se

To activate notifications in GoHighLevel, you configure individual user settings in **Settings → My Staff → [User Name] → User Permissions → Notification S

To set up or edit a staff member's email signature in GoHighLevel, go to **Settings → My Staff**, then select and edit the desired staff member. This proce

To manage user access in GoHighLevel, go to **Agency Settings → Team** for agency-level users or **Sub-Account Settings → My Staff** for sub-account users.

To enable Mailgun email verification in GoHighLevel, go to **Agency View → Settings → Email Services** and toggle it on for your desired sub-accounts. This

To enable HIPAA compliance for your agency in GoHighLevel, go to **Agency Settings → Compliance**. This process takes about 5-10 minutes to complete the su

To enable HighLevel Listings for a client account, go to your Agency Account → **Marketplace** → **Listings Manager**. This process typically takes about 5

To install the GoHighLevel chat widget, go to **Sites → Chat Widget** to configure its settings and copy the embed code. Then, paste this code into your we

To embed a calendar into your Two-Step Order Form pop-up, navigate to your **Funnels** in GoHighLevel, edit the desired funnel page, and open the pop-up ed

To configure the thank you page and redirects for your Two-Step Order Form, go to **Sites → Funnels** (or **Websites**), select your funnel, click **Edit P

To make button corners round in GoHighLevel, open your page or email builder, select the button element, and adjust the **Border Radius** setting under its

To set up inbound email replies in GoHighLevel using Mailgun, configure a new route in your Mailgun account to forward incoming emails to GoHighLevel's inb

To resolve Facebook Pages not showing or connecting in GoHighLevel, you must disconnect and then reconnect your Facebook integration, ensuring you grant al

To create a Smart List in GoHighLevel, go to the **Contacts** section, then click **More Filters** to define your criteria. After applying filters, click *

To send GoHighLevel contact information to Google Sheets, you will create a workflow in GoHighLevel with a webhook action and configure a Zap in Zapier to

To improve email deliverability in GoHighLevel, consistently monitor your campaign performance in **Marketing → Emails → Campaigns** and implement best pra

To stop your GoHighLevel emails from going to spam, first ensure your custom domain is connected and authenticated with SPF, DKIM, and DMARC records. Next,

To send emails reliably from GoHighLevel, you cannot use free email addresses like Gmail or Yahoo for SMTP. You must use a custom domain email address, suc

To add custom meta tags to your GoHighLevel funnel or website pages, go to **Sites → Funnels** or **Sites → Websites**. Select your page, then click the **

To fix a phone call redirect loop, go to your **Sub-account → Settings → My Staff**, **Phone Numbers**, and **Business Profile** sections. Ensure no GoHigh

To leverage the Contact Date Of Birth field in GoHighLevel, add it to your contact records or forms to enable powerful automation and segmentation. This fe

To effectively use the list of merge fields in GoHighLevel, you typically insert them directly into content builders within **Workflows**, **Email Builders

To learn how to build courses and membership sites in GoHighLevel, access the dedicated training within GoHighLevel University. Go to the **Agency View → U

To automatically merge Facebook Messenger contacts with Lead Ad contacts in GoHighLevel, set up separate workflows for each source. The system automaticall

To set up company and user voicemails in GoHighLevel, configure call timeout settings in **Settings → Team Management** or **Settings → Phone Numbers**, th

To send custom welcome emails with login information to new membership users, go to **Sites → Memberships → Offers**. Edit your specific offer, then enable

To integrate your Gmail or Google Workspace account as an SMTP provider in GoHighLevel, first generate an app-specific password in your Google Account Secu

To set up a One-Time Stripe Charge Action in GoHighLevel, navigate to **Automation → Workflows**. Add a new "Action" step, select "Stripe: One-Time Charge,

To fix email links that do not open in GoHighLevel, you must correctly configure your CNAME records for the email sending domain within your DNS provider.

To assign an LC Phone Number to a user, go to **Settings → Phone Numbers**, select the number, click **Manage**, and choose the specific user from the drop

To fix Squarespace DNS issues, retrieve the correct A and CNAME records from your Squarespace account. Then, update these records in your domain's DNS sett

To update an offer for existing membership accounts, create an automation workflow that first revokes the old offer and then grants the new one. You will t

To efficiently upload contacts in GoHighLevel, navigate to **Contacts → Contacts** and choose **Import Contacts** for bulk CSV uploads or **Add Contact** f

To properly present a strategy session, leverage GoHighLevel's **Workflows** for pre-call preparation, **Forms** for collecting vital client data, and **Pr

To create an automated contact flow, go to **Automation → Workflows → Create workflow**. This allows you to design automated sequences for nurturing leads

To effectively crush your closing calls, use GoHighLevel to set up robust pre-call intelligence, automate lead nurturing, and streamline post-call follow-u

To retrieve Facebook leads in GoHighLevel, connect your Facebook account under **Settings → Integrations**, then map your lead forms to GoHighLevel fields.

To schedule bulk requests in GoHighLevel, go to **Contacts** → select your filtered contacts → **Perform Bulk Action** → choose **Send SMS** or **Send Emai

To auto-populate lead values in GoHighLevel surveys, you must link survey fields to contact custom fields and ensure the survey link passed includes the `?

To publish a Facebook Ads case study, go to **Sites → Funnels** or **Sites → Websites**, create a new page, design its layout, add your content and visuals

To troubleshoot custom JavaScript or HTML code validation errors in GoHighLevel, first check the **Page Editor** or **Custom CSS/JS** section for syntax is

To create a Google AdWords case study in GoHighLevel, you connect your Google Ads account, set up conversion tracking, and utilize GHL's robust reporting f

To create and manage Custom Values, go to **Settings → Custom Values** in your GoHighLevel sub-account. You can then insert these values across various GoH

To create and manage custom fields in GoHighLevel, navigate to **Settings → Custom Fields** within your sub-account. Here, you can define new fields, organ

To troubleshoot SEO metadata for your GoHighLevel pages, go to **Sites → Funnels/Websites → [Your Funnel/Website] → Settings** and then check individual pa

To build a double opt-in flow, you will create two interconnected workflows: one for the initial opt-in and confirmation email, and another for tagging con

To set up the GoHighLevel Chat Widget for client support, navigate to **Sites → Chat Widget** within your sub-account. Configure its appearance and behavio

To build an offer redemption flow, go to **Automation → Workflows** and create a new workflow. Set your trigger (e.g., form submission, product purchase) a

To create and send beautiful HTML emails in GoHighLevel, go to **Marketing → Emails → Templates** to design your email, then use **Marketing → Emails → Cam

To build fast-loading pages in GoHighLevel, focus on optimizing images, minimizing custom code, and structuring your content efficiently. This process typi

To build an automated check-in loop in GoHighLevel, navigate to **Automation → Workflows** and create a new workflow. You will use conditional logic, wait

To fix sticky contacts not working in GoHighLevel funnels, go to **Sites → Funnels → [Your Funnel] → Settings** and ensure **Sticky Contact** is enabled. A

To disable a popup in GoHighLevel, go to your funnel or website editor, click the **Popup** button, then **Popup Settings**. Toggle **Show Popup** to OFF a