# HVAC estimate follow-up implementation worksheet Guide: https://revsetlabs.com/resources/hvac-estimate-follow-up-automation/ Business: __________ Estimator/owner: __________ Date: __________ ## Pilot scope Estimate type and sent-date cohort: Quote system and authoritative status record: Definition of one quote/project versus alternative options: Required fields: quote ID, version, approved scope/amount/currency, sent time, valid-until date, recipient, contact permission and owner. Excluded records: drafts, unsent, expired, accepted, disputed, declined or paused estimates. ## Sequence specification For each step, record purpose, timing, eligible channel, message, pre-send conditions and uniqueness key: 1. 2. 3. Customer-agreed follow-up date overrides: End-of-sequence review action: ## Stop-rule acceptance checks Record expected behavior, actual result, quote/version ID and reviewer: - Reply arrives immediately before the scheduled send. - Customer accepts, declines or opts out. - Quote is revised while the old version has a queued reminder. - Estimate expires before send time. - Owner pauses, then imports/updates the same contact again. - Delivery fails. - Same event is replayed. - Current quote status cannot be retrieved. ## Handoffs Estimator response task and backup: Acceptance -> deposit/scheduling policy: How payment and installation confirmation are independently verified: Who may resume a paused sequence: ## Cost and evaluation Setup: ___ Software/usage: ___ Monitoring/support: ___ Staff handling: ___ Sent quote cohort: ___ Replies: ___ Accepted: ___ Declined: ___ Revised/expired/open: ___ Completed jobs: ___ Collected payments: ___ Change in advertising, season, capacity or pricing during comparison: Pause procedure, review date and unresolved launch blockers: