# Auspak International — AI qualification and callback implementation

Case study: https://revsetlabs.com/resources/auspak-international-case-study/
Author: Arsalan Zaffar, implementation lead, RevSet Labs
Published: September 28, 2026
Source: first-party project account supplied by the implementation lead.

## Project brief

Client: Auspak International
Website: https://auspak.edu.pk/
Industry: study-abroad education consulting.
Delivery: 21 days to deliver the system and reported initial results.
Scope: consolidated inbox, custom lead dashboard, contextual qualification agent, lead fields, scoring, assignment, meeting/callback coordination, and human notifications.
Handover: system handed over to Auspak.

## Starting situation

Advertising leads were downloaded as CSV files. Initial records contained email and phone details. Contact often happened more than a day later, extending to three or four days over weekends. An initial 58-lead sample contained seven leads judged qualified for transfer to the calling team.

## Reported results

- Approximately 1,100 leads handled by the agent in the reported campaign intake.
- 780 qualified leads identified during the final five advertising days.
- Those 780 leads reported to have received callbacks at their chosen times.

## Client feedback at handover

> Arsalan has done an excellent job, particularly in supporting us during a time when his expertise was greatly needed. The new implementations he introduced have strengthened our position and provided us with greater visibility and awareness across key areas. I have been very impressed by his professionalism, commitment, and the tangible results he has delivered.

— Sohail Rizvi, CEO, Auspak International

Reproduced verbatim from the handover feedback supplied by Arsalan Zaffar. The quotation and speaker attribution were supplied by Arsalan; the original testimonial record has not been independently reviewed. This endorsement does not separately verify the numerical results.

## Definitions and limits

The 21-day period describes delivery and initial results. The exact campaign dates and matching window for the approximately 1,100 intake are not established in this published account. The initial sample and later intake are not matched cohorts; no conversion uplift is calculated.

Figures are supplied by the implementation lead, not independently audited. Company-use-only CRM records remain private and were not accessed for publication. Exports, qualification criteria, message timestamps, and callback logs have not been reviewed. There is no measured response-time statistic or post-handover attendance, enrollment, sales, or revenue claim.

Implementation information: https://revsetlabs.com/solutions/lead-response/
Consultation: https://revsetlabs.com/consultation/