
Why this HighLevel platform update matters
HighLevel has rolled out an important legal and compliance update that took effect on September 22, 2025. The changes touch the Terms of Service, Privacy Policy, AI Policy, domains, HIPAA, and tax calculations.
If you’re running funnels, automations, or client accounts inside HighLevel, this update defines what you’re responsible for and how HighLevel uses data. This article explains the changes in plain language and gives you a five‑step action plan so you can respond with confidence.
This article is for educational purposes only and is not legal advice. Always review your specific situation with qualified counsel.
From there, we walk through:
- New Terms of Service responsibilities around privacy, AI, domains, HIPAA, and tax
- Updated Privacy Policy language on data processing, California law, affiliates, and AI subprocessors
- Practical tools like AI‑powered A2P compliance validation and HIPAA enhancements
- A five‑step checklist to review settings, update workflows, and communicate with clients
Throughout the article, we also show how to use GoHighLevel—and Revset Labs as an AI automation and marketing partner—to turn these changes into a competitive advantage instead of a compliance headache.
